All accounts include an audit log that tracks time/date, IP address, action taken, and email address. If you have a Geocodio account, you can see your audit log here.
If you're working with a team, we encourage you to create a Team Account so you can control access to your organization's data and add/delete users. We understand that user security is important to organizations large and small, so there is no additional cost to create a Team Account. If you already have a Geocodio account, you can create a Team Account here.
You can delete your account at any time via the dashboard.
We utilize physical, dedicated servers — we are not sharing resources with others. We use a state-of-the-art data center. The data center has access control with key cards and 24/7 surveillance.
Our infrastructure is distributed across multiple physical data centers, operated by the same company for full redundancy. You can see our uptime history and current response times here.
All data on the Geocodio platform, internally and externally, is transferred securely via HTTPS. Customers may, however, explicitly decide to use the non-HTTPS API endpoint.
With our HIPAA compliant plan, we have zero visibility into the queries you've made and the spreadsheets you upload. This plan is designed for health organizations, but is used by other organizations with the highest data protection concerns.
If your organization requires a BAA, please see our HIPAA-compliant version.