Please read these Terms carefully. By using Geocodio or signing up for an account, you’re agreeing to these Terms. This is a legal agreement.
Note: if your Legal department requires modifications to these terms, please email us before having your legal department review. (We use a slightly different template for those Agreements, and this will save everyone some work.) Custom agreements are an option for annual Unlimited plans only.
Geocodio (“Geocodio,” "Geocodio Maps" or the “Service” or "Services") is a service offered through the URL geocod.io, api.geocod.io, and maps.geocod.io (referred to it as the “Website”) that allows customers to convert latitude and longitude for US and Canadian addresses, latitude and longitude to addresses (“geocoding”), and add additional data. Geocodio is owned and operated by Dotsquare, LLC, a Virginia limited liability company (“Dotsquare,” "Company," “Geocodio,” “we,” or “us”). Geocodio is a registered doing-business-as (DBA) of Dotsquare LLC. As a customer of the Service or a representative of an entity that’s a customer of the Service, you're a “User” according to this agreement (or “you”).
In order to use Geocodio, you must:
By using Geocodio, you represent and warrant that you meet all the requirements listed above, and that you won't use Geocodio in a way that violates any laws or regulations. Geocodio may refuse service, close accounts of any users, and change eligibility requirements at any time.
The Term begins when you sign up for Geocodio and continues as long as you use the Service. Clicking the button and entering your email address means that you’ve officially “signed” the Terms. If you sign up for Geocodio on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.
You or Geocodio may terminate this Agreement at any time and for any reason. You can permanently delete your account here. We may suspend our Service to you at any time, with or without cause. We won’t refund or reimburse you if there’s cause, like a violation of these Terms or our API Guidelines. Once terminated, we may permanently delete your account and all the data associated with it. If you don’t log in to your account for 12 or more months, or we receive a bounceback that your email is no longer in service, we may treat your account as "inactive" and permanently delete the account and all the data associated with it.
You’re responsible for keeping your account name and password confidential. You’re also responsible for any account that you have access to, whether or not you authorized the use. You’ll immediately notify us of any unauthorized use of your accounts. We’re not responsible for any losses due to stolen or hacked passwords. We don’t have access to your current password, and for security reasons, we may only reset your password. You can reset your password here.
We don't arbitrate disputes over who owns an account. You won't request access to or information about an account that's not yours, and you'll resolve any account-related disputes directly with the other party. We decide who owns an account based on the contact information listed for that account.
As long as you have an outstanding balance with us, you'll provide us with valid credit card information that you have permission to use and authorize us to deduct the monthly charges against that credit card. If you use a credit card that is not in your name, you warrant that you have permission to use that credit card. We will not be held liable for disputes regarding credit card usage where said cards have passed AVS. You’ll replace the information for any credit card that expires with information for a different valid credit card. Anyone using a credit card represents and warrants that he or she is authorized to use that credit card, and that any and all charges may be billed to that credit card and won’t be rejected. If, for some reason, we’re unable to process your credit card order, we’ll try to contact you by email and suspend your account until your payment can be processed. We use Stripe (www.stripe.com) for payment processing and are not responsible for any errors or issues that are the fault of Stripe.
If you do not have a credit card on file, you will be limited to 2,500 lookups per day. If you have a credit card on file and make more than 2,500 lookups in a day, you understand that you will be charged for your usage beyond 2,500 lookups. We will bill you on the first of the following month for any charges (i.e., on February 1 you will receive an invoice for January usage, which will be automatically deducted from your credit card on file). If you are unsatisfied with the results, please email us immediately and we will remove the charges from your account and you will not be charged.
Customers on the pay-as-you-go plan may elect to pay instead via credits. Pay as You Go Credits have no cash value, cannot be refunded or redeemed for cash, and represent a limited license to use the Service for the specified volume and type of service. Credits will be debited from your account as lookups are incurred. Once your credits run out, by default, you will be switched to the default pay-as-you-go pricing and billed on the first of the following month. Customers may also elect to have their usage shut off or limited. You may change this setting at any time on the billing section of the dashboard.
Payment is due month in advance and will be billed immediately when you elect to upgrade. Any outstanding pay-as-you-go usage will also be charged at that time. By default, Unlimited subscriptions are month-to-month and the next renewal may be turned off (canceled) at any time through the dashboard. If you intended to cancel renewal and forgot to do so before your renewal date, we will issue a one-time refund if you email us within 7 days of the charge. On any subsequent occasions where this might happen, we will issue balance credits only.
We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email.
You shall respect our proprietary rights in the Website and the software used to provide Geocdio (proprietary rights include patents, trademarks, service marks, and copyrights).
You represent and warrant that you either own or have permission to use all of the material you geocode through our API. You retain ownership of the materials you upload to the Service. We may use or disclose your materials only as we describe in these Terms.
We retain the right to access and use your information as it relates to your use of Geocodio for quality control reasons. We retain the right to use your company's name and mark in customer lists unless you explicitly opt-out. We will never sell, share, or otherwise disclose your information, data you process through Geocodio, or information about your usage to a third party unless we are required to by law enforcement. You may opt out of quality control by emailing us. See our more detailed privacy statement here.
If you use our API, you'll comply with our API Guidelines. If you violate any of these rules, then we may suspend or terminate your account. Use of our API means that you understand both these Terms and the API Guidelines and agree to comply.
If you think anyone is violating any of these Terms, please notify us immediately.
We may throttle your sending or connection through our API at our discretion.
You represent and warrant that your use of Geocodio, including the data you upload and how you acquired that data, will comply with all applicable laws and regulations. You’re responsible for determining whether our Services are suitable for you to use in light of any regulations like GLB or EU Data Privacy Laws, or other laws. If you are required to comply with HIPAA, you understand you will not use this service and will use Geocodio Enterprise instead; you understand that the Geocodio service outlined here is not compliant with HIPAA. If you're subject to regulations (like HIPAA) and you use our Service, then we won't be liable if our Service doesn't meet those requirements. You may not use our Service for any unlawful or discriminatory activities, including acts prohibited by the Federal Trade Commission Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, or other laws that apply to commerce. If you’re located in the European Economic Area (EEA) or transmit data regarding anyone in the EEA, you represent and warrant that you:
Some of our underlying data sources may have licenses that require attribution. You understand that while Geocodio does not impose our own attribution requirements, some of our underlying data providers may. You'll use the Source information we return with all results to determine for yourself whether attribution is required for a particular result and will comply where required.
The software that supports the Services (the "Software") is subject to United States export controls. None of the Software may be downloaded or otherwise exported or re-exported in violation of United States export laws. You’re downloading and using the Software at your own risk.
Geocodio holds a nonexclusive license from the United States Postal Service.
The price of our service is neither established, controlled or approved by the United States Postal Service.
Geocodio advertising is neither approved nor endorsed by the United States Postal Service®.
To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services, including any downloads from the Website. We and our Team won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages. Our total liability for all claims made about the Service in any month will be no more than what you paid us for the Service the month before.
To the maximum extent permitted by law, we provide the material on the Website and the Service as is. That means we don’t provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold us and our Team harmless from any losses (including attorney fees) that result from any claims you make that aren’t allowed under these Terms due to a "Limitation of Liability" or other provision. You also agree to indemnify and hold us harmless from any losses (including attorney fees) that result from third-party claims that you or someone using your password did something that, if true, would violate any of these Terms.
If we file an action against you claiming you breached these Terms and we prevail, we’re entitled to recover reasonable attorney fees and any damages or other relief we may be awarded.
In some cases, a breach of these Terms could cause damages, but proving the actual damages would be impossible. These cases will result in the corresponding liquidated damages, which are a reasonable pre-estimate of the damages, and are as follows: if you don't pay an amount due within thirty (30) days after we send you a late payment notice, then the liquidated damages will be three times the total amount you paid us over the past 12 months, but not less than $540 plus the amount owed.
If you violate these Terms then we may seek injunctive relief (meaning we may request a court order to stop you) or other equitable relief.
If we have to provide information in response to a subpoena related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.
We and our Team aren’t responsible for the behavior of any linked websites or other users.
The Services are prewritten computer software and are only delivered electronically. The Services are only delivered via the internet. No tangible medium for the Services will be delivered to the Customer.
The Software and Website, including all documentation, are "Commercial Items," as that term is defined at 48 C.F.R. §2.101, and consist of "Commercial Computer Software" and "Commercial Computer Software Documentation." The Commercial Computer Software and Commercial Computer Software Documentation are licensed to U.S. Government end users:
Published and Unpublished rights are reserved under the copyright laws of the United States. Manufacturer is Dotsquare LLC, Norfolk, Virginia.
You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.
We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, pandemics, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet service providers.
Even if this Agreement is terminated, the following sections will continue to apply: Proprietary Rights Owned by Us, Proprietary Rights Owned by You, Compliance with Laws, Limitation of Liability, No Warranties, Indemnity, Choice of Law, Severability, and Entire Agreement.
If it turns out that a section of this Agreement isn’t enforceable, then that section will be removed or edited as little as necessary, and the rest of the Terms will still be valid.
The headers and sidebar text are provided only to make this agreement easier to read and understand. The fact that we wrote these Terms won’t affect the way this Agreement is interpreted.
Amendments or changes to these Terms won’t be effective until we post revised Terms on the Website. That aside, additional terms may apply to certain features of the Service (the "Additional Terms"). The Additional Terms will be considered incorporated into these Terms when you activate the feature. Where there’s a conflict between these Terms and the Additional Terms, the Additional Terms will control. If we don’t immediately take action on a violation of these Terms, we’re not giving up any rights under the Terms, and we may still take action at some point.
You’ll provide all documents and take any actions necessary to meet your obligations under these Terms.
In the event of a security breach that may affect you, we’ll notify you of the breach and provide a description of what happened.
Any notice to you will be effective when we send it to the last email or physical address you gave us or posted on our Website. Any notice to us will be effective when delivered to us via email.
Customer hereby grants Dotsquare LLC dba Geocodio a perpetual, irrevocable, worldwide license to use any Feedback (as defined below) Customer communicates to Company during the Term, without compensation, without any obligation to report on such use, and without any other restriction. Company’s rights granted in the previous sentence include, without limitation, the right to exploit Feedback in any and every way, as well as the right to grant sublicenses. Notwithstanding the provisions of Section 8 (Confidential Information) below, Feedback will not be considered Customer’s Confidential Information. (“Feedback” refers to any suggestion or idea for modifying any of Company’s products or services, including without limitation all intellectual property rights in any such suggestion or idea.)
You will only be able to access the Geocodio API using a valid API key.
You’ll follow all documentation we provide for the APIs. You won’t attempt to hack or change the way the Services function. We may throttle your use of the APIs at any time. We may monitor your use of the APIs for compliance with these rules, and we may deny you access to the API or shut down your Integration if you try to go around or exceed the limitations we set.
We own all worldwide rights, titles, and interest in the Service and the API, including all intellectual property rights, marks, code, and features. You won’t infringe or copy our code, design, or content. Any rights not expressly granted by this policy are withheld, so if you don’t see it here, then it’s not a right we’re giving you. You own all worldwide rights, titles, and interest in the Integration, except for the API, our marks, and the Service, including all intellectual property rights. If you give us comments about the API or the Service, we may copy, modify, create derivative works, display, disclose, distribute, and use that feedback without any obligation to compensate you.
You may not alter or remove any proprietary notices in our marks. You won’t use our name or marks in your Integration name or logo, or in any way that implies an endorsement by us. If you use our marks to create your logo or name, you’ll immediately assign those rights to us at no expense.
You represent and warrant that you’ll maintain all the licenses required for your Integration, and that your Integration won’t violate any law or regulations in any way.
To the maximum extent permitted by law, we provide the API as-is. That means we don’t provide warranties of any kind, either express or implied, including but not limited to merchantability and fitness for a particular purpose.
We may update or modify the API and this Policy from time to time by posting the changes on this site or notifying you via email. These changes may affect your use of the API or the way your Integration interacts with the API. If we make a change that’s unacceptable to you, you should stop using the API. Continued use of the API means you accept the change.
You may have access to confidential, proprietary, and non-public information specific to the API (“Confidential Information”). You may use this information only to use and build with the API. You won’t disclose the Confidential Information to anyone without our written consent, and you’ll protect the Confidential Information from unauthorized use and disclosure in the same way you’d protect your own confidential information.
You'll indemnify and hold us and our Team harmless from any losses (including attorney fees) that result from third-party claims that relate to your use of the API.